The system is very simple to reach us, whereby we have made ourselves available to you at just a call or a click. We have developed a quick and easy way for you via our countrywide-reach numbers - 9 300 300 300 and 098 6001 5001, which have a good memory recall too. The call will be attended by our executive, who is readily available to take down your details, and forward the same to the concerned officer, who will fix a survey day as suitable for you. Not only via phone, but you can also reach us by filling out an enquiry form that is available on our website. 

A trained Field Officer visits your location as per your availability at your preferred time. Equipped with the required tools and expertise, the officer inspects your belongings, notes special handling needs, and prepares an estimated cost. You are also briefed on packing materials, insurance options, delivery timelines, and the workflow. Once your queries are addressed, the shifting plan is finalized with your consent.

Once confirmation of booking is done, a quotation is issued followed by quotation finalization and final confirmation.

The Packing Supervisor gets in touch with you, and will drop at your place timely for the infallible packing treatment. Our team of packing is trained on all the techniques so adopted, which purely depends on the characteristic of the articles involved. If it is a fragile item, the team packs the articles using multiple-layer protective packing and if it is an electronic item, then the chords are first safeguarded, and consequently it is passed to the further packing treatment. After getting assured that all the documents are ready and the payments are made, then the process is moved to the next stage.

A personal shifting assistant is assigned as your single point of contact from start to finish. They coordinate the team, provide real-time updates, address any concerns, and ensure seamless communication throughout the move.

After packing is complete, our transport team takes charge.

• Appropriate carriers arrive on time

• Goods are loaded with care

• The vehicle departs following an optimized, pre-planned route

Digital inventory records and professional handling ensure a safe and efficient journey with zero unnecessary delays.

The driver or the guard of the concerned vehicle remains in constant touch with your "shifting assistant" and coordinates the same. We also make extensive use of new-age automated technology for tracking, in the form of Vehicle Transporting System (VTS). In these ways, our Helpline Desk is able to notify you about the delivery status, as and when asked.

The delighting point is that we also provide service of holding your HHG container for up to 24 hours without any charges, and with zero transshipment. There is also a pre-dispatch agreement - through this procedure, you have to just inform your shifting assistant prior 3 working hours, so that you can get your goods on time at your new home.

Just in case, if there are any issues raised by our customers, the role of our Customer Care Department becomes active, and they settle all within due time, so that the reason for commotion or inconvenience fizzles out. In addition, all the claims for the damages or losses incurred are settled on priority basis, so that the bond of trust that we share with our customers remains "intact". We hereby advise our valued clients to declare correct value of goods.

Our procedure for international relocation is clean,and facile to understand and follow, whereby we have made it easy to reach to us through an enquiry form available on our website. Your enquiry will be attained by our executive who is available to take down all your information related to the volume of shipment, destination details along with the city and zip code to which you are moving and the mode of shipment you want to opt for.

Once we have verified all the necessary details from you based on your enquiry, we will send you a moving quotation for the same. Later on, when you receive the quotation and accept it, furthermore we will finally confirm your packing day, date and time to make the next step smoother for you as well as for us.

Our packing supervisor will help you by providing accurate packing treatment without causing any damage. We have a dexterous team that is knowledgeable and experienced in handling all kinds of goods depending on their nature, size, shape and other specifications.

The next stage comes where all your packed goods are shifted to our warehouse/origin port. Our warehouses are clean, hygienic, and pest-free where your goods are completely safe under our 24*7 CCTV surveillance. Along with it, your documents are handed over for custom clearance, container stuffing, fumigation,and ISPM wood stamping. Particularly for U.S. shipments, Import Security Filing (ISF) is done 3 days prior to the sailing of the shipment.

Shipment tracking is done side by side so that nothing goes wrong while your consignment is on the way to its destination.

When your shipment is arrived successfully at your destination port, in later stage it is taken for custom clearance so that it is handed over to you without any problems.

After customs clearance, your shipment is delivered safely to your new home abroad. Our team arranges transportation at the destination and ensures your belongings reach your residence securely and in perfect condition.

Our team is not only meant to provide you with packing assistance, however, they are superior in unpacking and removing all the unwanted debris from your consignment. So you do not have to worry about this part as it will be done under your supervision.