FAQ's

Q1. My Family wishes to get our car loaded in our presence. Is it feasible?
A1. Agarwal Packers and Movers Ltd. value the client and his belongings and have the requisite vehicle carrier which can load the car in your presence at your home and similarly can deliver the same at the new destination.

Q2. How should I belief we will get satisfactory services at the destination of deport?
A2. Agarwal Packers and Movers Ltd., well established pan-India based company, has 52 operative branches of its own at important locations and cities and is possessed with light to heavy modern transport carriers, shifting/transporting equipments, all-weather strong packing and shipment material and well trained man-power and handling staff at all its branches. We observe complete safety measures and have proper means, technique and knowledge to handle almost everything from a tiny piece of pin to heavy machinery. Our main motto is utmost satisfaction to our widely spread clients all over India.

Q3. How many days prior notice Agarwal packers and Movers Ltd needs to make survey of goods to be shifted?
A3. Agarwal Packers and Movers Ltd. being a well net organization expects atleast 7 days prior notice for making survey of your goods since we work methodically through proper planning and dedicated specialized team of workers who may, at times, due to heavy load of work are engaged on other assignments.

Q4. The very first thing, my wife wishes is to set up Mandir in the house at the destination site. Would this be feasible?
A4. Agarwal Packers and Movers Ltd. respects the sentiments and religious importance attached to Mandir in Indian families. We give top most priority to such articles of goods and pack them as Article No. 1. The Mandir is always packed in suitably developed and adequately protected well designed Mandir boxes & blocks. The Mandir is delivered as a first article under strict supervision of our supervisor and our handling staff wears clean clothes and gloves to maintain its sanctity and impart fullest respect to such kind of religious goods.

Q5. During transit last time, I had lost nuts and bolts of my bed and had to face lots of inconvenience. Do you have solutions to avoid such problems in future?
A5. Agarwal Packers and Movers Ltd. has earn-marked special boxes for storing such type of small but important items like keys, nuts-bolts etc and the same are marked as accessories to Article No. 1. The boxes containing these items are delivered safely and firstly to the customer on reaching at their destination site. We do our best to avoid any human error in transporting and handling such items of importance.

Q6. I need to have status report of my shipment, daily. Can the same provided?
A6. Agarwal Packers and Movers Ltd. has 24*7 hours customer care department in our head office which caters to the need of our valuable customers and keeps track of all moving consignments through the day. The client can seek information about his consignment at any time, on any day, through contact to our helpline numbers.

Q7. Though I prefer to engage M/s Agarwal packers and Movers Ltd. For shipment of my goods, but am told their rates are too high. Is it correct and if so, why?
A7. Agarwal Packers and Movers Ltd. charges client friendly reasonable rates for the kind of services provided to the customers like prior inspection of goods, sound packing & loading, safe transporting of goods, timely delivery, unloading & unpacking, storage and insurance cover besides adequate care of your goods and delicacies etc. Our rates are very competitive and within the reach of our valued customers. We ensure 100% services and utmost satisfaction.

Q8. In case there is damage to the goods under transit, what kinds of settlement/procedures are followed by M/s Agarwal packers and Movers Ltd.?
A8. Agarwal Packers and Movers Ltd. adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap we ensure our client speedy settlement of their claims from the insurance company with whom we have long association and understanding.

Q9. What kind of arrangements M/s Agarwal packers and Movers Ltd have in store for shifting goods to international Locations?
A9. Agarwal Packers and Movers Ltd. have maintained separate staff to handle international bookings and transfers. We subscribe to international standards of packing, shifting, forwarding and delivery processes as per local conditions and environments of the deporting country and city. We have adequate arrangements with our foreign associates and agents in each country.

Q10. I am worried about my perishable food – items. How is M/s Agarwal Packers and Movers Ltd going to handled and preserve the same?
A10. Agarwal Packers and Movers Ltd. advices the clients not to shift fast-perishable and food-items such as Vegetables, Fruits, Flowers, Ghee, Pickles etc. as these may spoil your other valuable items. However we do make arrangements for shifting grocery household items in sealed boxes as per requirements of the clients.